The Franklin London - Starhotels Collezione, London ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

24 Egerton Gardens, London, United Kingdom, SW3 2DB

The Franklin London - Starhotels Collezione is situated in an elegant Victorian building in the heart of Knightsbridge, providing a unique blend of luxury and tranquility. It is adjacent to Harrods and the Victoria & Albert Museum, making it a prime location for cultural exploration. The hotel features interiors designed by Anouska Hempel that merge Italian elegance with English charm. Guests can expect high standards of personalized service alongside the intimacy of a boutique atmosphere.

Location

Located in Chelsea, The Franklin is a short walk from South Kensington Station, providing easy access to central London. It is surrounded by picturesque gardens and is close to several historic landmarks, including the Natural History Museum and Royal Albert Hall. The hotel's proximity to major airports allows for convenient travel options, whether via taxi, Underground, or express train services.

Rooms

Each of the 35 rooms and suites is designed for comfort and flooded with natural light, offering views of Knightsbridge or Egerton Gardens. The extravagant Presidential Suite includes a spacious sitting area, walk-in wardrobe, and luxury amenities. Junior Suites feature contemporary decor with classical influences, while Deluxe and Superior Rooms reflect Anouska Hempel’s inimitable style. All accommodations are equipped with modern amenities including a Samsung Smart TV and a pillow menu for a personalized experience.

Eat & Drink

The Franklin Restaurant, presided over by Michelin-starred Chef Alfredo Russo, offers an intimate dining experience with a focus on modern Piedmont cuisine. Guests can indulge in specialties such as slow-cooked octopus and spaghetti alle vongole crafted from the freshest seasonal ingredients. The Franklin Bar is styled in a Great Gatsby theme, featuring a range of classic cocktails and an atmosphere ideal for unwinding before or after dinner.

Leisure & Business

The hotel offers a state-of-the-art wellness center equipped with modern machines, a hammam, and a 24-hour fitness center. The Library serves as a perfect venue for small meetings and private events, accommodating up to 20 guests with available high-tech equipment. A professional in-house Event Team assists with planning, providing tailored services for meetings and social gatherings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Single Room

Max:

1 person

15 m²

Bed options:

1 Single bed

Coffee machine

Heating

room details

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Triple Room

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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Deluxe Room

Max:

2 persons

24 m²

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

London 3.2 km

Airports

London City (LCY) 17.7 km

London Heathrow (LHR) 23.7 km

Train

London Victoria Station 1.8 km

Underground

South Kensington Tube Station400 m

Bus

Bus stop400 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Stylish and Clean

“The room was beautifully decorated and immaculate, creating a relaxing atmosphere during our stay.” view full review

Luxurious Bathroom

“I enjoyed the spacious bathroom featuring a deep tub and a warming towel rack, making my bathing experience delightful.” view full review

Cozy Lounge Space

“The separate lounge area was a lovely addition to our room, providing a comfortable place to unwind after a busy day.” view full review

Elegant Lobby

“The lobby area was stunningly designed, providing a chic space to relax or wait for my friends, truly enhancing my experience.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games

Spa & Leisure

Leisure/ TV room
Spa centre
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

24 Egerton Gardens, London, United Kingdom, SW3 2DB

Map view

street view

24 Egerton Gardens, London, United Kingdom, SW3 2DB

City landmarks

Garden

Buckingham Palace

2.1 km

Park

Hyde Park

1.9 km

Museum

Science Museum

640 m

Museum

Natural History Museum

1.3 km

Church

Westminster Abbey

2.9 km

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

3.5 km

Square

Trafalgar Square

3.1 km

Elizabeth Tower - Houses of Parliament

Big Ben

3.1 km

Park

Kensington Gardens

1.8 km

Museum

Apsley House

1.5 km

Museum

National Gallery

3.1 km

Event hall

Royal Albert Hall

1.2 km

Museum

The British Museum

3.9 km

Monument

The Albert Memorial

1.2 km

Museum

National Army Museum

1.5 km

Palace

St James's Park

2.5 km

Palace

Kensington Palace

2.6 km

1 Apsley Way Piccadilly

Wellington Arch

1.8 km

Gallery

Saatchi Gallery

1.1 km

Marylebone Rd

Madame Tussauds London

3.1 km

Public Building

Houses of Parliament

3.1 km

24 Cheyne Row

Carlyle's House

1.6 km

Church

Westminster

2.5 km

Museum

Design Museum

2.2 km

Hospital

Royal Hospital Chelsea

2.3 km

LondonEngland

Knightsbridge

750 m

Old Brompton Road

South Kensington

820 m

Nearby

Museum

Victoria and Albert Museum

280 m

87-135 Brompton Rd

Harrods

590 m

Restaurants

The Franklin Restaurant by Alfredo Russo

20 m

24 Egerton Gardens

L'eto Caffe

100 m

10 West Halkin Street

Orsini Ristorante

140 m

8A Thurloe Place

Chez Boubier

100 m

232-236 Brompton Road

Elan Cafe

110 m

239 Brompton Road

Cocomaya

80 m

Brompton Road

Venice Cafe

150 m

235 Brompton Road

The Egerton House Hotel

130 m

17-19 Egerton Terrace Knightsbridge

Palette Restaurant

170 m

The Rembrandt Hotel 11 Thurloe Place

The Hour Glass

220 m

279-283 Brompton Road South Kensington

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the hotel and would stay again

Friendly staff

Great location

High pricing

Limited competitive dining options

8.6/10

Great

Rooms

8.8

Location

9.7

Service

9.2

Dining

7.5

Gail

United States, March 2024

9.0/10

My stay at the hotel was amazing! The rooms were fabulous and extra clean, perfect for our days in the city, although we could hear some noise from upstairs. Everything felt super fresh and spotless. The service was top-notch, with immediate hospitality, even offering us espressos and guiding us to the spa before our city adventures. The location was ideal, allowing us to explore all that London has to offer easily. The dining experience was good but could have been improved with a few more basics. Overall, a fantastic stay with minor room for enhancement.

Rooms

9.0

The rooms felt very clean and fresh, although we could hear noise from upstairs at times.

Service

9.0

The service was one of the best I've encountered worldwide, with swift and polite attention to all our needs, although being asked to pay part of the bill upfront was unusual.

Location

10.0

The location was excellent, situated in a quiet residential area but still close to major attractions and amenities in London.

Dining

8.0

The dining experience was good overall but lacked a few basics, still offering a satisfying breakfast to start the day.

Facilities

The hotel facilities were great, providing all the necessary amenities for a comfortable stay.

George

United Kingdom, January 2024

8.6/10

I had a wonderful stay at this hotel. The rooms were beautifully appointed and extremely comfortable, creating a fresh and clean ambiance. The service was top-notch, with staff going above and beyond to ensure a pleasant experience. The location was ideal, offering easy access to major London landmarks and shopping districts. The dining experience was interesting with a variety of menu options. However, the pricing for certain items was a bit high.

Rooms

9.0

The rooms felt very clean and fresh, beautifully appointed and extremely comfortable.

Service

9.0

The service was excellent, with staff being very accommodating and attentive.

Location

10.0

The location was one of the best in London, with close access to museums, shopping districts, and major landmarks.

Dining

7.0

The dining experience was very interesting with diverse menu options. However, the pricing for some items was not competitive.

Facilities

8.0

The facilities were impressive, with a modernized classic luxury design that added to the overall experience.

Friendly staff

High pricing

Norman

United Kingdom, December 2023

9.0/10

I absolutely loved my stay at the hotel. The rooms were stunning, comfortable, and had everything I could possibly think of for a stay in the heart of London. The service was splendid - the staff were happy to engage in conversation and eager to please without being intrusive. The location was perfect, tucked away in residential Egerton Gardens but close to many landmarks. The dining experience was very interesting with many different styles of egg, pancakes, fruit, and bruschetta on the menu. Overall, a fantastic experience with a few minor drawbacks.

Rooms

9.0

The rooms were stunning, comfortable, and had everything I could possibly think of for a stay in the heart of London.

Service

9.0

The staff were splendid - happy to engage in conversation and eager to please without being intrusive.

Location

10.0

The location was absolutely perfect, tucked away in residential Egerton Gardens but close to many landmarks.

Dining

8.0

The dining experience was very interesting with so many different styles of egg, pancakes, fruit, and bruschetta on the menu.

Facilities

9.0

The facilities were top-notch, offering all the amenities one could need for a pleasant stay.

friendly staff

small rooms

Robert

United States, July 2023

8.2/10

This hotel was an absolute gem! The peaceful room facing the garden felt like a haven; we could have easily moved in permanently. The cleanliness was impeccable, although the room was a bit too warm initially due to the high temperature setting before our arrival. The service was beyond exceptional and truly saved the day for us, from the warm welcome with espressos to the helpful housekeeper offering assistance around every corner. The location was perfect for our needs, with convenient transport links and proximity to museums and shopping experiences. The dining experience fell short of expectations, missing basic items and not quite justifying the price. Overall, a wonderful stay with a few minor hiccups.

Rooms

9.0

The room facing the garden was quiet and fabulous, and the cleanliness was exceptional.

Service

10.0

The staff was extraordinary, hospitable, and extremely helpful with every request, making our stay a delight.

Location

9.0

The location was PERFECT for exploring the city and accessing various attractions with close transport links.

Dining

6.0

The dining experience, although convenient, lacked some basics and fell short of value for money expectations.

Facilities

7.0

The hotel offered good facilities, although there were minor issues with the dining experience.

Gerald

United Kingdom, July 2023

8.6/10

I had a delightful stay at this hotel. The rooms were beautifully decorated and very spacious, and the bathroom was sparkling clean. The service was top-notch, with staff who were warm, charming, knowledgeable, and very helpful. The location was perfect for exploring all that London has to offer, and the dining experience, while not perfect, had kind and helpful staff.

Rooms

9.0

The rooms were beautifully decorated and very spacious, just what I needed for a comfortable stay.

Service

9.0

The staff went above and beyond to make my stay memorable and even helped me secure tickets to a sold-out event.

Location

10.0

The location was possibly among the best in London, providing easy access to Chelsea, Knightsbridge, and the museums.

Dining

7.0

The dining experience, although not perfect, was elevated by the kind and helpful staff. There were a few basics missing but nothing to ruin the overall experience.

Facilities

8.0

The hotel offered various amenities like room service, dry cleaning, and tours/ticket assistance, making the stay convenient and enjoyable.

Mark

United Kingdom, June 2023

8.6/10

The hotel is nestled in a lovely upscale neighborhood, close to many landmarks and offering a pleasant stay with comfortable and well-appointed rooms.

Rooms

8.0

My room was very spacious compared to other London hotels I've stayed at, overlooking the inner garden. Despite lacking an elevator access and not meeting 5-star expectations, it was comfortable and well-appointed.

Service

9.0

The staff, especially Michael, went out of their way to assist us. Their friendly demeanor and luxurious decor made everything perfect, although the insistence on immediate bill payment was a bit unusual.

Location

9.0

The hotel's location in residential Egerton Gardens is absolutely perfect, surrounded by wonderful pubs and restaurants in a picturesque, largely residential area. However, the height of the facilities might pose some inconvenience for guests.

Dining

9.0

The breakfast menu was very interesting, offering various styles of eggs, pancakes, fruit, and bruschetta, providing a lovely Italian-themed dining experience each morning.

Facilities

8.0

The hotel features facilities like room service, dry cleaning, housekeeping, laundry, welcome drinks, and pet amenities, with tours and ticket assistance available.