The Franklin London - Starhotels Collezione, London ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

24 Egerton Gardens, London, United Kingdom, SW3 2DB

The Franklin London - Starhotels Collezione is set in an elegant Victorian building in Chelsea, overlooking Egerton Gardens. The hotel showcases Anouska Hempel’s timeless design and is known for its Michelin-starred restaurant led by Chef Alfredo Russo. With a perfect blend of luxury and sophistication, it serves as a refined escape for visitors seeking a unique experience in the heart of London.

Location

Situated near Harrods and the Victoria & Albert Museum, The Franklin is ideally positioned for experiencing London's cultural attractions. The hotel is accessible via public transport, with South Kensington Station just a short walk away. This prime location allows guests to explore the charming neighborhood and nearby landmarks with ease.

Rooms

The Franklin features 35 spacious rooms and suites, all furnished to provide comfort and elegance. Most accommodations come with views of Knightsbridge or Egerton Gardens, allowing guests to enjoy the tranquil surroundings. The unique Presidential Suite offers marbled surfaces and luxury furniture, spanning 667.5 ft² with a private lounge and walk-in closet.

Eat & Drink

The hotel's restaurant, overseen by Michelin-starred Chef Alfredo Russo, serves modern Piedmont cuisine in an intimate dining space. Notable dishes include slow-cooked octopus and spaghetti alle vongole, highlighting Russo’s creative culinary approach. The Franklin Bar presents a Gatsby-esque ambiance, featuring crafted cocktails and an extensive beverage menu.

Leisure & Business

The Franklin provides a hammam for relaxation and a state-of-the-art fitness center open 24 hours. The Library offers a stylish venue for small meetings and private events. An in-house event team ensures high standards of service, focusing on personalized assistance for organizing memorable experiences.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

24 m²

Bed options:

1 King Size Bed

Coffee machine

Heating

room details

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Single Room

Max:

1 person

15 m²

Bed options:

1 Single bed

Coffee machine

Heating

room details

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Junior Suite

Max:

3 persons

30 m²

Bed options:

1 King Size Bed

Coffee machine

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

London 2.0 mi

Airports

London City (LCY) 11.0 mi

London Heathrow (LHR) 14.7 mi

Train

London Victoria Station 1.1 mi

Metro stations

South Kensington Tube1400 ft

Bus

Bus stop1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Quirky Comfort

“The uniquely decorated room added a personal touch to our stay, making it feel cozy and inviting.” view full review

Luxurious Towels

“The thick, fluffy towels in the bathroom were a delightful touch that enhanced my experience, providing extra comfort.” view full review

Charming Ambiance

“The quirky decorations in the hotel gave it a charming and memorable atmosphere, setting it apart from typical hotels.” view full review

Relaxing Retreat

“The exquisite afternoon tea service was a lovely treat that allowed us to unwind and enjoy a sense of luxury during our stay.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Currency exchange
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Board games

Spa & Leisure

Leisure/ TV room
Spa center
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

24 Egerton Gardens, London, United Kingdom, SW3 2DB

Map view

street view

24 Egerton Gardens, London, United Kingdom, SW3 2DB

City landmarks

Garden

Buckingham Palace

1.3 mi

Parks

Hyde Park

1.2 mi

Museums

Science Museum

2100 ft

Museums

Natural History Museum

4400 ft

Church

Westminster Abbey

1.8 mi

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

2.2 mi

Square

Trafalgar Square

1.9 mi

Elizabeth Tower - Houses of Parliament

Big Ben

1.9 mi

Parks

Kensington Gardens

1.1 mi

Museums

Apsley House

4900 ft

Museums

National Gallery

1.9 mi

Events

Royal Albert Hall

3900 ft

Museums

The British Museum

2.4 mi

Monuments and Landmarks

The Albert Memorial

3900 ft

Museums

National Army Museum

4900 ft

Palace

St James's Park

1.5 mi

Palace

Kensington Palace

1.6 mi

1 Apsley Way Piccadilly

Wellington Arch

1.1 mi

Gallery

Saatchi Gallery

3800 ft

Marylebone Rd

Madame Tussauds London

2.0 mi

Public Building

Houses of Parliament

1.9 mi

24 Cheyne Row

Carlyle's House

1.0 mi

Church

Westminster

1.5 mi

Museums

Design Museum

1.4 mi

Hospitals

Royal Hospital Chelsea

1.4 mi

LondonEngland

Knightsbridge

2500 ft

Old Brompton Road

South Kensington Tube

2700 ft

Nearby

Museums

Victoria and Albert Museum

1000 ft

87-135 Brompton Rd

Harrods

2000 ft

Restaurants

L'eto Caffe

400 ft

10 West Halkin Street

Orsini Ristorante

500 ft

8A Thurloe Place

Chez Boubier

400 ft

232-236 Brompton Road

Elan Cafe

400 ft

239 Brompton Road

Cocomaya

300 ft

Brompton Road

The Egerton House Hotel

500 ft

17-19 Egerton Terrace Knightsbridge

Venice Cafe

500 ft

235 Brompton Road

Palette Restaurant

600 ft

The Rembrandt Hotel 11 Thurloe Place

The Hour Glass

800 ft

279-283 Brompton Road South Kensington

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the hotel and would stay again

Friendly staff

Great location

High pricing

Limited competitive dining options

8.6/10

Great

Rooms

8.8

Location

9.7

Service

9.2

Dining

7.5

Gail

United States of America, March 2024

9.0/10

My stay at the hotel was amazing! The rooms were fabulous and extra clean, perfect for our days in the city, although we could hear some noise from upstairs. Everything felt super fresh and spotless. The service was top-notch, with immediate hospitality, even offering us espressos and guiding us to the spa before our city adventures. The location was ideal, allowing us to explore all that London has to offer easily. The dining experience was good but could have been improved with a few more basics. Overall, a fantastic stay with minor room for enhancement.

Rooms

9.0

The rooms felt very clean and fresh, although we could hear noise from upstairs at times.

Service

9.0

The service was one of the best I've encountered worldwide, with swift and polite attention to all our needs, although being asked to pay part of the bill upfront was unusual.

Location

10.0

The location was excellent, situated in a quiet residential area but still close to major attractions and amenities in London.

Dining

8.0

The dining experience was good overall but lacked a few basics, still offering a satisfying breakfast to start the day.

Facilities

The hotel facilities were great, providing all the necessary amenities for a comfortable stay.

George

United Kingdom, January 2024

8.6/10

I had a wonderful stay at this hotel. The rooms were beautifully appointed and extremely comfortable, creating a fresh and clean ambiance. The service was top-notch, with staff going above and beyond to ensure a pleasant experience. The location was ideal, offering easy access to major London landmarks and shopping districts. The dining experience was interesting with a variety of menu options. However, the pricing for certain items was a bit high.

Rooms

9.0

The rooms felt very clean and fresh, beautifully appointed and extremely comfortable.

Service

9.0

The service was excellent, with staff being very accommodating and attentive.

Location

10.0

The location was one of the best in London, with close access to museums, shopping districts, and major landmarks.

Dining

7.0

The dining experience was very interesting with diverse menu options. However, the pricing for some items was not competitive.

Facilities

8.0

The facilities were impressive, with a modernized classic luxury design that added to the overall experience.

Friendly staff

High pricing

Norman

United Kingdom, December 2023

9.0/10

I absolutely loved my stay at the hotel. The rooms were stunning, comfortable, and had everything I could possibly think of for a stay in the heart of London. The service was splendid - the staff were happy to engage in conversation and eager to please without being intrusive. The location was perfect, tucked away in residential Egerton Gardens but close to many landmarks. The dining experience was very interesting with many different styles of egg, pancakes, fruit, and bruschetta on the menu. Overall, a fantastic experience with a few minor drawbacks.

Rooms

9.0

The rooms were stunning, comfortable, and had everything I could possibly think of for a stay in the heart of London.

Service

9.0

The staff were splendid - happy to engage in conversation and eager to please without being intrusive.

Location

10.0

The location was absolutely perfect, tucked away in residential Egerton Gardens but close to many landmarks.

Dining

8.0

The dining experience was very interesting with so many different styles of egg, pancakes, fruit, and bruschetta on the menu.

Facilities

9.0

The facilities were top-notch, offering all the amenities one could need for a pleasant stay.

friendly staff

small rooms

Robert

United States of America, July 2023

8.2/10

This hotel was an absolute gem! The peaceful room facing the garden felt like a haven; we could have easily moved in permanently. The cleanliness was impeccable, although the room was a bit too warm initially due to the high temperature setting before our arrival. The service was beyond exceptional and truly saved the day for us, from the warm welcome with espressos to the helpful housekeeper offering assistance around every corner. The location was perfect for our needs, with convenient transport links and proximity to museums and shopping experiences. The dining experience fell short of expectations, missing basic items and not quite justifying the price. Overall, a wonderful stay with a few minor hiccups.

Rooms

9.0

The room facing the garden was quiet and fabulous, and the cleanliness was exceptional.

Service

10.0

The staff was extraordinary, hospitable, and extremely helpful with every request, making our stay a delight.

Location

9.0

The location was PERFECT for exploring the city and accessing various attractions with close transport links.

Dining

6.0

The dining experience, although convenient, lacked some basics and fell short of value for money expectations.

Facilities

7.0

The hotel offered good facilities, although there were minor issues with the dining experience.

Gerald

United Kingdom, July 2023

8.6/10

I had a delightful stay at this hotel. The rooms were beautifully decorated and very spacious, and the bathroom was sparkling clean. The service was top-notch, with staff who were warm, charming, knowledgeable, and very helpful. The location was perfect for exploring all that London has to offer, and the dining experience, while not perfect, had kind and helpful staff.

Rooms

9.0

The rooms were beautifully decorated and very spacious, just what I needed for a comfortable stay.

Service

9.0

The staff went above and beyond to make my stay memorable and even helped me secure tickets to a sold-out event.

Location

10.0

The location was possibly among the best in London, providing easy access to Chelsea, Knightsbridge, and the museums.

Dining

7.0

The dining experience, although not perfect, was elevated by the kind and helpful staff. There were a few basics missing but nothing to ruin the overall experience.

Facilities

8.0

The hotel offered various amenities like room service, dry cleaning, and tours/ticket assistance, making the stay convenient and enjoyable.

Mark

United Kingdom, June 2023

8.6/10

The hotel is nestled in a lovely upscale neighborhood, close to many landmarks and offering a pleasant stay with comfortable and well-appointed rooms.

Rooms

8.0

My room was very spacious compared to other London hotels I've stayed at, overlooking the inner garden. Despite lacking an elevator access and not meeting 5-star expectations, it was comfortable and well-appointed.

Service

9.0

The staff, especially Michael, went out of their way to assist us. Their friendly demeanor and luxurious decor made everything perfect, although the insistence on immediate bill payment was a bit unusual.

Location

9.0

The hotel's location in residential Egerton Gardens is absolutely perfect, surrounded by wonderful pubs and restaurants in a picturesque, largely residential area. However, the height of the facilities might pose some inconvenience for guests.

Dining

9.0

The breakfast menu was very interesting, offering various styles of eggs, pancakes, fruit, and bruschetta, providing a lovely Italian-themed dining experience each morning.

Facilities

8.0

The hotel features facilities like room service, dry cleaning, housekeeping, laundry, welcome drinks, and pet amenities, with tours and ticket assistance available.